Be your Partner

Customer Service

Geared to your needs we offer high-quality services that will contribute toward providing you with end-to-end support and taking your company forward.

From a single source and tailored to your requirements

We offer a wide and varied range of customer services: from product support via services such as monitoring and user training courses to customised service concepts such as 24 hours a day and 7 days a week.

A holistic quality promise

Our quality promise is not geared solely to our own products. It also includes communications and quality of service. To achieve it our Service Centre staff stand for first-rate service and customer orientation. Soundly-based specialised knowledge and the comprehensive industry experience that our specialists provide and contribute to our collaboration in partnership with you round off this system of values. Our customer service processes are geared to ITIL processes and ISO 9000 certificated.

We support you comprehensively.

Our in-house specialists advise you and also help you to optimise and develop existing business processes and to monitor regulatory processes. Their aim – our aim – is to ensure that you continue to be ahead of the competition.

Contact us!

GUS Deutschland GmbH
Bonner Straße 172-176
D-50968 Cologne
+49 (0) 221 37659-0
info@gus-group.com

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