In supplier audits, customers and interested parties review our quality management system. Ever more companies, especially from the pharmaceutical industry, follow the recommendations of the GAMP-Guidebook, which expressly recommends the performance of supplier audits by pharmaceutical companies.
“Quality is the fulfillment of requirements. To achieve them is our commitment. To evaluate them is the customer’s right.” You will find this mission statement in our quality charter, where we have formulated the basis tenets of our understanding of quality, based on customer benefit and profitability, in (just) six principles. Measure us by them.”
Once a year the DQS in a “System Advancement Evaluation” reviews our Quality Management system. Here the Quality Management system, the Document control, the implementation of the specifications into practice and the knowledge of the employees on Process descriptions, specifications and guidelines, are examined.